Another one of my member libraries has been shifting like crazy lately, but I just recently realized how far. The Lansing Public Library started with blogs, four of them to be exact, which of course gives them RSS feeds. (Well, when Blogger is working these days, it does, but that’s not LPL’s fault.)
Then Kelli Staley emailed me that they’ve been doing the instant messaging thing, too. Since October. Aaron, they’re drinking your Kool-Aid! I especially like that they’re using icons on their pages to indicate presence (online versus offline), which is IM’s big strength. Kelli wrote, “Our library is on 2 levels, so we have separate screen names for different age groups. AskLPLAdult, AskLPLTeen, AskLPLYouth (we're on Yahoo & AOL).” She went on to note that a few weeks ago, they received IMs from students in Florida and Ohio. Those two requests are from students who couldn’t IM their local library. Can your students IM yours?
But LPL didn’t stop there, as the next message from Kelli illustrated:
It’s not PayPal, but it’s a heckuva step in the right direction. Reciprocal borrowers with outstanding fines and fees are even eligible to use this service - how cool is that? Keep up the great work, LPL!
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