You have new Picture Mail!, originally uploaded by The Shifted Librarian.

http://www.techsource.ala.org/ltr/technology-competencies-and-training-for-libraries.html

In her report, Houghton-Jan provides useful technology-training practices, including:

• how to use descriptions of technology competencies so they will enhance your staff members' technology knowledge, improve their self-confidence and individual morale levels, help staff provide better service, and transform your library into an institution that continously promotes lifetime learning for every staff member;
• a look at the purpose and background of describing competencies;
• a review of the process of creating descriptions and a look at various types and structures of lists of competencies as well as sample competencies; and
• the implementation process, including assessment and best practices for technology training.

"This work," summarizes Houghton-Jan, "is an attempt to fill the gap in knowledge about documenting technology competencies with overall guiding principles, examples of successful projects, and project-management guidelines for those embarking upon such a project in their libraries."

1. Competencies: Do We or Don't We?
2. Build a Foundation for the List of Competencies
3. Staff Participation and Buy-In
4. Writing the Competency Descriptions
5. Formatting the Competencies List
6. Implementing the Competencies
7. Assessing Staff on the Competencies
8. Planning for Technology Training
9. Creating Technology Training and Materials
10. Conducting Technology Training
11. Reassessment and Revision
12. General Works Consulted and Cited

Congratulations, Sarah!

Yet another disclaimer: Sarah Houghton-Jan, aka The Librarian in Black, is a friend of mine.